Privacy Policy

House of Shadowlight Havanese

Effective Date: October 26, 2026

At House of Shadowlight Havanese, we value the trust of our prospective puppy families, clients, and website visitors. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit ShadowlightHavanese.com, submit a puppy application, join our waitlist, contact us, make a payment, or complete a puppy placement.

1. Information We Collect

Depending on how you interact with our website and breeding program, we may collect the following types of information.

Personal and contact information

• Name, email address, telephone number, and mailing address.

• Information you provide through contact forms, email, applications, and other communications.

Application and waitlist information

• Information about your household, lifestyle, experience with dogs, and plans for caring for a puppy.

• Preferences regarding puppies, coat colors, timing, and placement.

• Information needed to evaluate applications, manage our waitlist, and communicate with prospective families.

Payment and transaction information

• Records of application fees, deposits, puppy payments, refunds, and other transactions.

• Payment confirmations, transaction identifiers, and related business records.

Payments may be processed through third-party services such as Square or PayPal. Those providers may collect payment card, account, billing, and other transaction information directly under their own privacy policies.

Puppy registration and microchip information

When placing puppies with their families, we may collect and submit information needed for American Kennel Club (AKC) registration and AKC Reunite microchip registration. This may include puppy identification details, microchip numbers, and owner contact information required by the applicable service.

Website and technical information

Our website is built using Google Sites, and we use Google Analytics to understand how visitors interact with our website.

Depending on the services and settings enabled, technical information may include:

• IP address or information derived from it.

• Browser type, device information, and technical identifiers.

• Pages visited, referring pages, and general website navigation.

• Approximate geographic information derived from technical data.

• Cookie or identifier information and website interaction statistics.

Google Analytics is used to measure website activity and help us understand how visitors use our website. This information helps us evaluate website performance and improve the visitor experience.

2. How We Use Your Information

We use personal information for legitimate purposes related to operating our website and breeding program, including:

• Responding to questions and inquiries.

• Reviewing puppy applications and evaluating suitability for our program.

• Managing our waitlist and communicating about planned breedings and puppy availability.

• Processing application fees, deposits, and other authorized payments.

• Preparing and administering puppy purchase agreements and maintaining related records.

• Registering puppies with the AKC when applicable.

• Registering puppy microchips with AKC Reunite when applicable.

• Supporting pet identification and reunification services.

• Providing information requested about our dogs, breeding program, and puppy care.

• Understanding website traffic and visitor interactions through Google Analytics.

• Maintaining website functionality, security, and business records.

• Meeting applicable legal obligations and resolving legitimate disputes.

We do not use application information to create marketing lists for sale or distribution.

3. Our Commitment to Your Privacy

House of Shadowlight Havanese does not sell your personal information or provide it to third parties for their own independent marketing purposes.

Your application details, household information, contact information, and waitlist status are treated as private business information.

We do not sell, rent, or trade applicants' or clients' personal information to advertisers, data brokers, or other businesses for their marketing use.

Certain information may be processed by service providers when necessary to operate our website, administer applications, process payments, complete puppy registration, provide microchip identification services, or fulfill other purposes described in this policy.

The use of third-party services for these purposes does not change our commitment not to sell your personal information or provide it to third parties for their own independent marketing.

4. Google Sites and Google Analytics

Our website, ShadowlightHavanese.com, is built using Google Sites. We also use Google Analytics to measure website traffic and understand visitor interactions.

When you visit our website, Google services may process certain technical information, such as browser and device information, page URLs, IP-related information, cookies, identifiers, and website interaction data, depending on the services and settings enabled.

We use Google Analytics for website measurement and performance analysis. We do not intend to use it to identify individual puppy applicants or to analyze their private application details.

We do not intentionally submit names, email addresses, telephone numbers, mailing addresses, application responses, payment details, or other directly identifying personal information to Google Analytics.

Google processes information under its applicable terms and privacy practices. Its handling of information may be governed by Google's own policies and settings, which we do not control in every respect.

For additional information, please review:

• Google Privacy Policy

• How Google uses information from sites that use its services

• Google Analytics data protection information

You may be able to limit or block cookies through your browser settings. Google also provides an Analytics opt-out browser add-on, subject to its terms and technical limitations.

Blocking cookies or using an opt-out tool may affect how website visits are measured, but it may not prevent all technical data processing by Google or other services.

5. Third-Party Services

We may use third-party services to help us operate our website and manage applications, communications, documents, payments, registration, and microchip identification.

These services and organizations may include:

• Website hosting: Google Sites.

• Website analytics: Google Analytics.

• Applications and communications: Google services, email providers, form platforms, or other tools we use to receive inquiries and manage applications.

• Electronic agreements: Services used to prepare, sign, deliver, or store puppy purchase agreements.

• Payment processing: Square, PayPal, or other payment platforms we designate.

• Dog registration and microchip identification: The American Kennel Club (AKC) and AKC Reunite.

These providers and organizations may process information necessary to perform their services or fulfill their applicable purposes. Their handling of information may also be subject to their own terms and privacy policies.

We do not provide personal information to service providers for the purpose of having them independently market their products or services to our applicants and clients on our behalf.

However, we do not control the independent privacy practices of third-party organizations or information they collect directly under their own policies.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect our rights, address fraud or security concerns, or resolve a dispute.

6. AKC Registration and AKC Reunite Microchip Identification

As part of our puppy placement and responsible ownership practices, House of Shadowlight Havanese may submit applicable information to the American Kennel Club (AKC) for dog registration and related registry services.

We may also submit applicable puppy and owner information to AKC Reunite for microchip registration and identification services intended to help support the identification and reunification of a lost pet with its owner.

Depending on the registration process and services used, information submitted may include:

• The puppy's identifying information and registered name, when applicable.

• The puppy's microchip number.

• The owner's name and contact information.

• Other details required by the applicable registration or identification program.

Information submitted to the AKC or AKC Reunite is subject to the applicable organization's requirements, terms, and privacy practices. Once information has been submitted, we may not control how that organization maintains or processes it.

We submit information for legitimate registration, identification, recordkeeping, and pet-reunification purposes. We do not submit owner information for the purpose of selling it or providing it to third parties for their independent marketing.

We encourage puppy owners to review the applicable AKC and AKC Reunite privacy policies and contact those organizations directly with questions about their information practices or requests to update registration details.

7. Application Fees, Payments, and Financial Information

Application fees, deposits, and puppy payments may be accepted through third-party payment platforms, including Square, PayPal, or other designated services.

When you make a payment, your transaction may be subject to the payment provider's privacy policy, security procedures, and terms of service.

We maintain transaction records as necessary for bookkeeping, payment verification, contractual obligations, and legal compliance.

We do not intentionally collect or store complete payment card security codes or full payment credentials on our own systems when payment processing can be handled by the designated payment provider.

For your protection, please avoid sending payment card numbers, passwords, or other sensitive financial credentials through ordinary email, website contact forms, or puppy applications.

8. Cookies and Website Technologies

Google Analytics and other services integrated into our website may use cookies or similar technologies to measure website activity, distinguish visits, support functionality, and generate usage statistics.

The specific cookies and technologies used depend on our website configuration and the settings enabled in our connected services.

You may be able to manage or disable cookies through your browser settings. Google also offers the Analytics opt-out browser add-on described in Section 4.

Disabling cookies or using an opt-out tool may affect analytics measurement or certain website functions. These controls may not prevent every form of data processing by third-party services.

If we enable additional analytics, advertising, or tracking services, we will update this policy as appropriate to reflect our practices and any applicable disclosure requirements.

9. How We Protect Your Information

We take reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

Depending on the services involved, these measures may include using reputable service providers, restricting access to business records, maintaining account security, and using third-party payment processors for transactions.

No website, electronic communication, or storage system can be guaranteed completely secure. We cannot promise absolute security, but we are committed to handling information responsibly and addressing security concerns appropriately.

10. How Long We Retain Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including reviewing applications, maintaining waitlists, communicating with prospective families, administering puppy placements, keeping financial records, maintaining registration records, and meeting legal or contractual obligations.

Information may be retained longer when required to resolve a dispute, document a transaction, comply with applicable law, or protect legitimate business interests.

When information is no longer reasonably necessary, we will take appropriate steps to delete it or dispose of it securely, subject to applicable retention requirements and the capabilities of the services we use.

Information already submitted to Google, the AKC, AKC Reunite, payment processors, or other third-party providers may be subject to those organizations' retention policies and procedures.

11. Your Privacy Choices and Requests

You may contact us to request access to, correction of, or deletion of personal information you have provided, or to ask us to remove you from our waitlist.

We will review and respond to reasonable requests as appropriate and in accordance with applicable law.

Some information may need to be retained for legal, accounting, contractual, security, registration, or legitimate business purposes. Information held by third-party providers may also be subject to their own procedures and retention policies.

Removing your name from our waitlist does not automatically cancel a signed puppy purchase agreement or change payment, refund, registration, or other contractual obligations.

If you want to update information already submitted to the AKC or AKC Reunite, you may need to contact the relevant organization directly. Requests relating to data collected directly by Google may also need to be made through Google's privacy controls or applicable request procedures.

To make a privacy request concerning information held by House of Shadowlight Havanese, contact us using the contact information or inquiry form provided on ShadowlightHavanese.com.

12. Children's Privacy

Our website and puppy application process are intended for adults and prospective adult puppy owners. We do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected personal information directly from a child under 13 without any legally required authorization, we will take appropriate steps to address the information.

13. Links to Other Websites

Our website may contain links to third-party websites, payment services, electronic signature platforms, registration services, and other resources.

Once you leave our website or use an external service, that provider's privacy policy and practices apply to information it collects directly. We are not responsible for the privacy, security, or content of websites and services we do not operate.

We encourage you to review the privacy policies of third-party services before providing personal information or making a payment.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website features, service providers, or legal requirements change.

Any updated policy will be posted on this page with a revised effective date. We encourage you to review this page periodically.

If a material change requires additional notice or consent under applicable law, we will provide it as required.

15. Governing Law

This Privacy Policy is intended to operate consistently with applicable laws of the State of Arkansas and applicable federal law.

Nothing in this policy is intended to waive any privacy rights or legal protections that cannot lawfully be waived.

16. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or a privacy request, please contact us through the contact information or inquiry form provided on our website.

House of Shadowlight Havanese
Website: ShadowlightHavanese.com

Integrity. Health. Legacy.